238 East Main Street
Meet the Team
Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.
Over the years, we have found that a team approach can be an effective method of helping clients with a wide variety of needs, as they navigate the complex world of insurance. We invite you to discover and experience the benefits of a diverse team with differing educational interests, experiences, and strategies.
One-size-fits-all just doesn't apply to insurance, which is why every client gets our undivided attention. We take a proactive approach when helping you develop a strategy to address all of your insurance needs. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. We invite you to check out all the material on our website. If something prompts a question, please send us a quick email or call our office. We look forward to speaking with you.
Kenneth A. Krause took over the agency in 1975 and has left a legacy of exceptional customer service, giving back to our community and striving to make insurance fun. Though Ken passed in 2018, his legacy lives on through his wife,...
Our agency Principal, Michael, after working with Aetna Insurance Company upon graduating from Quinnipiac College now Quinnipiac University Michael joined his Dad’s agency in May of 1986. After only a few years of rigorous...
Personal Lines Account Manager
Morgan joined the family business as a Personal Lines Account Assistant. Her continued involvement and interest led her to receive her P&C license as well as her CISR and CIC designations
After graduating college, Ann started her professional career working for Citicorp and People’s Bank in their mortgage departments. From there, she spent several years working in the staffing industry as an Account Executive and...
Personal Lines Assistant
Starting as a Typist for Home Insurance Company in 1980, Nancy has been in the insurance business for over thirty-eight years. Her experience at Home Insurance Company landed her on the independent agency side of the industry in 1982...
Commerical Lines Account Manager
Regina has over 30 years of experience in Commercial Business Insurance. After graduating Quinnipiac College now Quinnipiac University she worked as a Commercial Lines Account Manager, obtained her license....
Commercial Lines Account Manager
John has 54 years of insurance experience starting on the insurance company side as a commercial lines underwriter. He then brought that experience to the independent agency side and has been on this side of the industry for the past...
Upon graduating from Bentley College, Susan gained the necessary analytical and processing skills as a Programmer Analyst for an insurance company and decided to join the family business in 1988. This allowed her to be back home and...
Peggy joined the agency as Bookkeeper after her and her husband, Kenneth, took over the agency in 1975. The matriarch of the company keeps track of our agency’s payroll...
Alicia grew up in Northford and went on to graduate from Westfield State University in 2012 with her B.S. in Business Management. After college, she started as a customer service representative at a local Nationwide Insurance agency...
Whether you are looking for help protecting your family, your home, or your assets, our personalized service focuses on your needs, wants, and long-term goals.
Our team has years of experience in the insurance industry. We can help you address your needs of today and for many years to come. We look forward to working with you.